
Security Reviews
Customer: Te Whatu Ora – Health New Zealand
Industry: Government Administration
Services: Security Reviews
Challenges
- Need for full time security resource to conduct regular security testing on a subscription-based consultancy model
- Need for a trusted partner that offered flexibility and adaptability to their testing regime
- Need for experts who understood their security architecture / environment
Outcome
- Secured consulting partner on a subscription-based model
- Access to dedicated resource to perform regular testing without having to wait on lead times
- An extended team of exceptional people who provide expert guidance

Te Whatu Ora
Health NZ is the government’s principal advisor on health and disability policy. Through their leadership of the health and disability system, the organisation helps ensure better health outcomes for New Zealanders.
Health NZ work with health and disability providers throughout the wider health sector and manage a programme of work that supports government priorities and builds on the integral strengths and assets of communities, families and whānau.
Health NZ is a funder, purchaser and regulator of health and disability services in New Zealand.
The challenge
Health NZ needed a specialist to conduct regular security reviews across its external facing corporate applications and other identified targets, on a subscription-based model. This model would allow Health NZ to obtain a fulltime resource for the duration of the programme.
The challenge for Health NZ was to secure this commercial model with a trusted partner who could provide the services as and when required.
The solution
CyberCX did not offer full time allocated resources at the time, but following discussions with Health NZ, were able to support this operating model by being flexible in our commercial approach.
CyberCX was able to present Health NZ with a dedicated resource, 40 hours a week for a defined period and programme of works.
On this subscription model, CyberCX have provided:
Expert resources to perform testing,
without Health NZ having to wait on lead times
A flexible commercial agreement
that offered cost and resource certainty
Presence at project-related stand-ups
to provide advice across the development of applications
Weekly updates
and attendance at monthly meetings
Security reports,
including overviews of test results and recommendations to resolve identified issues
Application testing.
In general, testing approach is selected to suit the application, scope, and timeframes available to maximise assurance. Application testing. In general, testing approach is selected to suit the application, scope, and timeframes available to maximise assurance.
Network testing
includes automated vulnerability assessments, followed by manual analysis and further testing against any externally accessible IP addresses.
The outcome
Health NZ have partnered successfully with CyberCX to operate a commercial model that met their subscription-based engagement needs. Health NZ have access to a full-time trusted resource they can rely on to deliver the security testing they need – during business hours and beyond when necessary. This dedicated resource operates like an extended member of Health NZ’s internal security team.
CyberCX have since supported Health NZ with Governance, Risk and Compliance (GRC), Network and Infrastructure Solutions (NIS), and Digital Forensics and Incident Response (DFIR) capabilities.

GRC professionals help
improve business outcomes and continuity with expert guidance and embedded cyber security best practices.
NIS specialists have end-to-end expertise
to design, integrate, engineer, and deploy the full suite of digital assets, delivering fast and efficient technology capabilities that support an organisation’s requirements.
DFIR specialists are ready to help
organisations conduct forensic investigations and respond to cyber incidents.
CyberCX empowers organisations to fortify themselves and when the customer succeeds, we succeed.
CyberCX and Health NZ share a respectful and mature relationship as we continue to support the client in their application testing efforts to ensure cyber resilience.

“We look forward to continuing work with CyberCX and always request for CyberCX to do the testing on things we suspect would be complex and less than ideal”
Jeremy McMullan
Security Lead Covid-19

