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CyberCX named Leader in ISG Provider Lens™ 2022

CyberCX named Leader in
ISG Provider Lens™ 2022

CyberCX has again performed exceptionally well in the annual ISG Provider Lens™ report for Cyber Security – Solutions and Services.

ISG’s evaluation process is completely independent and data-driven. Organisations are ranked on multiple criteria and placed relative to each other, on their cyber capability and competitive strengths.

In 2022, CyberCX is delighted to have been recognised as a Leader in three quadrants: Technical Security Services, Strategic Security Services and Managed Security Services.

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Australian Security Market will continue to strongly expand

The cyber security landscape in Australia
continues to evolve rapidly.

Australian organisations are demanding cyber security solutions that are both simple and flexible. Digital transformation initiatives that take advantage of cloud technologies and enable remote working are driving demand for more cyber security solutions in Australia. ISG confirms CyberCX as a market leader in this high growth sector.

ISG Provider Lens™ Quadrants

Managed Security Services
Managed security services comprises the operations and management of IT and OT security infrastructures for one or several customers by a security operations centre.

Technical Security Services
Technical Security Services addresses all security products, including antivirus, cloud and data centre security, IAM, DLP, network security, endpoint security, unified threat management, OT security, and secure access service edge.

Strategic Security Services
Strategic security services primarily covers consulting for IT and OT security. Services covered in this quadrant include security audits, compliance and risk advisory services, security assessments, security solution architecture consulting, and awareness and training.

Technical Security Services

Technical security services (TSS) providers in Australia are enhancing their breadth of services, especially around governance, risk, and compliance (GRC). GRC practices, which were once focused solely on business factors, now cover cyber security because of the cost implications as well as the impact on the brand value following a data breach or ransomware attack. CyberCX has been recognised as a Leader in the TSS quadrant, with its strengths including:

Comprehensive offerings: CyberCX’s cyber security services include consulting and advisory; governance, risk, and compliance (GRC); incident response; penetration testing and assurance; network and infrastructure solutions; identity and access management and cloud security solutions. It also has the ability to develop bespoke and integration solutions.

Highly experienced management team: CyberCX has decades of experience protecting industries and governments in Australia and New Zealand. The management teams from companies were brought together to form CyberCX, which has many cyber security experts with a wealth of experience in government and private enterprises.

Wide expertise resulting from initial company formation: The firms that initially formed CyberCX brought extensive expertise across a range of cyber security capabilities. This includes consulting and advisory, risk and compliance, security assurance, integration and engineering, training and education, incident response, digital forensics, and MSS.

“CyberCX has a strong and highly experienced cyber security management team.”

Craig Baty
Lead Analyst


Managed Security Services

The managed security services (MSS) market both in Australia and globally is evolving from security operations centres (SOCs) to complex, AI-powered cyber defence organisations. Managed cyber security services have become a continuous and essential process for enterprises and government. CyberCX has been recognised as a Leader in the MSS quadrant, with its strengths including:

Industry-leading SOC as a service: This solution includes management and monitoring security information and event management (SIEM), vulnerability management, and endpoint detection and response. These services are offered fully onshore in Australia or New Zealand. CyberCX also offers these services via 24×7 monitoring services.

Cyber intelligence-led offering: CyberCX’s dedicated cyber intel team synthesises lessons learned to create unique threat-hunting packages. It has the ability to blend traditional MSS with offerings such as digital forensics; governance, risk, and compliance;
penetration testing; red teaming; and identity and access management.

Large and experienced cyber team: CyberCX has over 150 staff employed in its Security Testing and Assurance practice, making its team the largest in the Asia-Pacific region. Recent tests and resulting security recommendations have led to significant security improvements for CyberCX clients across its internal systems, applications, infrastructure, and operations.


Strategic Security Services

Strategic Security Services (SSS) in Australia are increasingly being driven by rapid changes in the threat landscape and regulatory environment. These changes include Australia’s new cyber security laws, heightened awareness of security issues, and the increased levels of cybercrime activity that accelerated during the COVID-19 pandemic. CyberCX has been recognised as a Leader in the SSS quadrant, with its strengths including:

Broad SSS offering: Services include cyber security strategic policy advice, strategy design, and transformation roadmap. It includes CISO as a service, cyber metrics board reporting, cyber security rationalisation, and executive incident response planning and simulations.

Staff expertise: CyberCX’s onshore national team of security testers is highly trained and certified. The company has a physical presence in every major state of Australia, and most members of its leadership team have over 25 years of experience in cyber security. They actively maintain a variety of cyber security industry certifications, and many have government security clearances.

Advanced testing process and methodology: CyberCX leverages advanced testing processes and cyber security methodologies that align with best practice approaches and technical standards. It utilises known issues and techniques drawn from its proprietary knowledge base, which is built through a large volume of security testing engagements and research, and collaborative intelligence sharing across business units and its dedicated cyber intelligence team.

“CyberCX has a large, highly trained, and experienced onshore national team of security testers and strategic consultants.”

Craig Baty
Lead Analyst

ISG Provider Lens™ Leader

ISG (Information Services Group) is a leading global technology research and advisory firm. A trusted business partner to more than 800 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organisations, and service and technology providers achieve operational excellence and faster growth. The firm specialises in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis.

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